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20 articles

Resetting HUI Midi Peripherals On Windows Systems

Last Updated: August 2, 2022

Sometimes Pro Tools on Windows has problems using V-Control Pro’s virtual Midi ports after installing or updating V-Control Pro. We recommend you follow this procedure to fix it. In Pro Tools, open the MIDI Peripherals panel. Set all four peripherals to None. Open the MIDI Input Devices window in Pro tools. Disable all ports in...

Pro Tools Is Unable To Communicate With HUI

Last Updated: October 26, 2021

When Pro Tools displays the “Pro Tools is unable to communicate with HUI” warning, there are a few possible reasons. This article tries to help you solve the problem when using V-Control Pro to connect a surface to Pro Tools. V-Control Pro connects surfaces to Pro Tools by using the HUI protocol which is set...

V-Control Pro Midi Port Not Listed In Pro Tools Peripherals

Last Updated: November 2, 2021

When setting up with Pro Tools in the peripherals section and V-Control Pro is not appearing in the Receive From section but appears in the Send To, then it means V-Control is not enabled in the MIDI Input Devices List in Pro Tools. Follow the steps below to enable the V-Control ports: In the Pro Tools...

The Keypad Is Not Working On Mac

Last Updated: November 2, 2021

If V-Control Pro is setup properly in Pro Tools and everything is working except for the Keypad and markers, Pro Tools may not be enabled in the Accessibility section in the Privacy of the System Preferences. Follow the steps below to check: -Launch the Finder window. -Open the Applications folder. -Navigate to the System Preferences and open....

Channel Meters Not Working For Pro Tools

Last Updated: November 5, 2021

Pro Tools has a bug that disables HUI metering when a Eucon device is used while a HUI surface is connected to Pro Tools. If you wish to use V-Control Pro with the meters working you will need to disable Eucon in the peripherals. Also, please report the bug to Avid and ask them to...

Feature Chart – Control|24 With Pro Tools

Last Updated: November 24, 2021

Here is the list of functions for Control|24 with Pro Tools:

Why are the Master Output Meters not working in Pro Tools?

Last Updated: January 21, 2022

V-Control Pro uses the HUI protocol which does not support the Master Output Meters in Pro Tools. This is why the Master Output Meters on the ProControl or Control|24 will not show metering on the master output meters when using with V-Control Pro.

Feature Chart – FaderPort with Pro Tools

Last Updated: February 27, 2023

Here is a list of the button and functions of the Faderport V2 with Pro Tools:

Feature Chart – ProControl with Pro Tools

Last Updated: January 25, 2022

Here is a list of the button and functions of the ProControl with Pro Tools:

Only 4 characters show up in the channel strip LCDs for Pro Tools.

Last Updated: February 9, 2022

V-Control Pro uses the HUI protocol to communicate with Pro Tools.  The 4 character max is a limitation of using the HUI protocol and we are not able to show full track names on the control surfaces.

There’s nothing in the LFE channel when decoding with SoundCode LtRt Tools

Last Updated: February 11, 2022

As it stands when encoding/decoding in the LtRt format, there is no information in the LFE channel. The LFE gets mixed in with the center channel and is later filtered out of the center channel through bass management systems.

Feature Chart – FaderPort 8 with Pro Tools

Last Updated: September 8, 2023

Here is a list of the button and functions for FaderPort 8 with Pro Tools:

My Faderport V2 is not functioning correctly with Pro Tools

Last Updated: May 13, 2022

When using the FaderPort V2 with V-Control Pro and Pro Tools. It is very important to ensure that the FaderPort is running in its default Studio One Mode and NOT in it’s Pro Tools mode. If previously set to another mode, the FaderPort stays in this mode regardless of power cycling. To enable FaderPort in...

My Faderport V2 is automatically arming tracks for record in Pro Tools

Last Updated: May 31, 2022

If when selecting tracks they are being automatically armed, then the Faderport V2 is set in its Pro Tools mode. When using Faderport V2 through V-control Pro, it needs to be set in its default Studio One mode. To do this follow these steps: 1. With the Faderport powered off, press and hold the NEXT...

Feature Chart – D-Command with Pro Tools

Last Updated: September 23, 2022

Here is the list of functions for D-Command with Pro Tools:

Feature Chart – C|24 with Pro Tools

Last Updated: January 19, 2023

Here is a list of the button and functions of the C|24 with Pro Tools:

Feature Chart – FaderPort 16 for Pro Tools

Last Updated: September 8, 2023

Here is a list of the button and functions for FaderPort 16 with Pro Tools:

Faderport Triggering Instrument in Pro Tools

Last Updated: February 20, 2024

When using a Faderport V2, Faderport 8, or Faderport 16 with V-Control Pro and Pro Tools, it is important to disable the Faderport MIDI port in the Pro Tools MIDI Input Devices window. If it is enabled, the Faderport may send unwanted messages and controls to virtual instruments or plug-ins in Pro Tools.

Feature Chart – Command|8 with Pro Tools

Last Updated: July 13, 2024

Here is a list of the button and functions of the Command|8 with Pro Tools:

FaderPort 8/16 and Pro Tools compatibility

Last Updated: August 6, 2024

Pro Tools 2024.3 has permanently removed the M-Audio Keyboard option from Midi Peripherals. The Supercharged FaderPort 8/16 rely on this feature. Pro Tools 2023.12.1 is the last version that supports the M-Audio Keyboard.