Whenever there is setup issues in V-Control Pro, resetting the V-Control Pro preference files may help resolve the issue. Follow the steps to trash the preference files and start with a clean setup:
Resetting on Mac OS:
- Quit V-Control Pro and any DAW currently open.
- Go to the Finder Application
- Click on Go in the top menu bar for the Finder and with the Alt/Option key held down select Library.
- In the Finder window navigate to Application Support.
- Find the V-Control Pro folder send it to the trash bin.
- Empty Trash.
- Launch V-Control Pro. Add any ethernet surfaces again for a fresh setup and launch DAW of choice.
Resetting on Windows:
- Quit V-Control Pro and any DAW currently open.
- Open the Windows Explorer
- Enable to view hidden files and folders in Explorer.
- Navigate to C:\Users\{User Account}\AppData\Roaming\Application Support
- Find the V-Control Pro folder send it to the trash bin.
- Empty Trash.
- Launch V-Control Pro. Add any ethernet surfaces again for a fresh setup and launch DAW of choice.
