Moving an ilok license to another computer

A V-Control Pro license can only be authorized on one single computer at a time. There are two options when moving an iLok license to another computer. If the license is activated on an iLok USB key plug the iLok into the computer you wish to use V-Control Pro with. If the license is activated...

Resetting V-Control Pro Preferences

Whenever there is setup issues in V-Control Pro, resetting the V-Control Pro preference files may help resolve the issue. Follow the steps to trash the preference files and start with a clean setup: Resetting on Mac OS: Quit V-Control Pro and any DAW currently open. Go to the Finder Application Click on Go in the top...

How To Request Support For A Surface, DAW, Or Feature

The V-Control Pro Users Facebook Group is a great way to discuss ideas and ask questions. The group has a poll where you can vote for the DAWs you want to see support for. It is also a good place to ask if a surface or feature can be added to V-Control Pro.

Reinstalling The Legacy V-Control Pro 1 iPad App

The legacy V-Control Pro 1.9 iPad app is no longer available for purchase on the App Store. It has been replaced by the V-Console app for use with V-Control Pro 2, which is completely new system. Apple does not allow existing app owners to download V-Control Pro 1.9 since it is not on the App...

V-Control Pro Files Disappear From Windows Explorer

We have seen several instances of Anti-virus applications mistakenly remove V-Control Pro files once V-Control Pro is launched. If you are seeing this issue, please install V-Control Pro, then add the V-Control Pro folder to the “Safe” list in the Anti-virus application’s settings. The V-Control Pro folder location in Windows can be found at: C:\Program...

The Keypad Is Not Working On Mac

If V-Control Pro is setup properly in Pro Tools and everything is working except for the Keypad and markers, Pro Tools may not be enabled in the Accessibility section in the Privacy of the System Preferences. Follow the steps below to check: -Launch the Finder window. -Open the Applications folder. -Navigate to the System Preferences and open....

V-Control Pro Shows Mackie Control In Setups When Connecting To Other DAW

V-Control Pro will connect to the first DAW that it detects and can only connect to one DAW at a time.  If running multiple applications and you wish to connect to a specific application, quit all other applications so only V-Control Pro and the app you wish to connect to are open. For example, if...

What To Do If iLok License Is No Longer Accessible

If you lose access to a host computer activation, you must report the computer as unusable at iLok.com. https://help.ilok.com/faq_licenses.html#machine_reset

How To Try V-Control Pro With A Trial License

V-Control Pro will run without a license, but it is only useful for Slate Digital RAVEN users. If you want to try a fully-featured V-Control Pro, you can get a trial license. V-Control Pro uses iLok licensing. You can activate the free trial iLok license on your computer or on an iLok USB key. Get...

V-Console Wired Connection Not Working On Windows

There are specific drivers needed so the iPad can be recognized once connected to a Windows computer with a USB cable.  These drivers can be installed by installing iTunes onto the Windows machine.  After installation, iTunes can be removed while the drivers remain installed on the Windows computer.   iTunes can be downloaded here: http://www.apple.com/itunes/download/

V-Control Pro Is Not Connecting To DAW on Windows

When running V-Control Pro on Windows, it is best to launch both the DAW and V-Control Pro app in Administrator Mode. To do this, right click on the App’s icon and select “Run As Administrator” when launching. This can be set by default by right-clicking on the App’s icon and selecting “Properties”. Click on the...

V-Control Pro Release Notes

Can V-Control Pro support 002/003 for modern Pro Tools?

Avid does not officially support 002 / 003, but as long as you can install the Avid driver, modern Pro Tools typically still works fine with 002 / 003. V-Control Pro does not provide any driver support for 002 / 003 at this time. You can download the Avid drivers HERE.: The Avid 002/003 driver...

Why is there no window showing when launching V-Control Pro?

V-control Pro always launches as a background application. You can click on the V-Control Pro icon in the system tray |V| to access the Setups window or activate a license. In Windows it can show up in the hidden items list if many applications are open in the system tray. If you do not see...

Why am I seeing the same bank of channels across multiple devices?

When using multiple control surfaces, such as ProControl control surfaces or the V-Console app running on multiple iPads, each unit must be assigned to the bank you would like them to control in the V-Control Pro Setups window. Follow the steps below to assign the banks: 1. Launch the V-Control Pro Setups Window. 2. Select...

What are the minimum Operating Systems able to use V-Control Pro with an Ethernet Control Surface?

The minimum system requirements to use V-Control Pro with Ethernet Control surfaces such as the ProControl, Control|24, or C|24 requires at least Windows 7 and MacOS 10.10. V-Control Pro will not be able to add ethernet control surfaces on any MacOS previous to 10.10.

Is V-Control Pro Compatible With Apple Silicon (M1,M2,..) Systems?

V-Control Pro is compatible with Apple Silicon systems such as the M1, M2, etc. Version 2.8.X and earlier use the Mac OS Rosetta feature for compatibility. Version 2.9 and later operates natively.

What to do if V-Control Pro no longer detects the Ethernet Surface

When using an ethernet surface with V-Control Pro such as the ProControl, Control|24 or C|24, and it can no longer be detected, go through these steps: Verify that the ethernet cable is securely plugged in on both ends. Open the Network Settings Preferences and verify the computer can see the Ethernet connection. On the back...

V-Control Pro Setups shows Mackie Control in the Software section, and will not connect to Pro Tools.

As it stands, V-Control Pro is only able to connect to one DAW at a time. In earlier versions it detected the first available DAW and would connect to that and ignore any other DAW that may open after. With the most recent update (2.8.3), V-Control Pro will automatically detect the latest DAW that is...

My Faderport V2 is automatically arming tracks for record in Pro Tools

If when selecting tracks they are being automatically armed, then the Faderport V2 is set in its Pro Tools mode. When using Faderport V2 through V-control Pro, it needs to be set in its default Studio One mode. To do this follow these steps: 1. With the Faderport powered off, press and hold the NEXT...

Ethernet Connection not showing in Ethernet Browser for Windows 11

When using Windows 11, the Win10pcap utility is not compatible. We recommend users to install the npcap utility which can be downloaded HERE. Be sure to uninstall win10pcap first before installing npcap.

Feature Chart – D-Command with Pro Tools

Here is the list of functions for D-Command with Pro Tools:

V-Control Pro MIDI Mode Implementation Chart

MIDI Out From Surface All buttons, encoders, and faders send CC messages that range from 0 to 127. MIDI Feedback LEDs LEDs respond to CC messages . OFF = less than 40. ON = greater than or equal to 40. Faders Faders respond to CC messages. 0 to 127 Encoder LED Rings Encoder LED rings...

Feature Chart – 003 with Logic Pro

Here is a list of the button and functions of the 003 with Logic Pro:

Feature Chart – 003 with Luna

Here is a list of the button and functions of the 003 with Luna:

Activating the V-Control Pro License

Follow these steps to activate the V-Control Pro license: Launch V-Control Pro. Click on V-Control Pro and select Activate License.. Click Activate on the ilok prompt. Enter your User ID and Password for the License Account Login. Then click “Next“. Select the license to activate. Then click Next. Select the location to activate the license....

Feature Chart – Command|8 with Studio One

Here is a list of the button and functions of the Command|8 with Studio One:

Feature Chart – FaderPort 16 for Pro Tools

Here is a list of the button and functions for FaderPort 16 with Pro Tools:

Faderport Triggering Instrument in Pro Tools

When using a Faderport V2, Faderport 8, or Faderport 16 with V-Control Pro and Pro Tools, it is important to disable the Faderport MIDI port in the Pro Tools MIDI Input Devices window. If it is enabled, the Faderport may send unwanted messages and controls to virtual instruments or plug-ins in Pro Tools.

Can not add Ethernet surface on Windows

For Windows users, please ensure you have the win10pcap utility installed before launching V-Control Pro. Some users on Windows 11 require npcap instead of win10pcap to use with V-Control Pro. Also Windows requires a crossover ethernet cable to be connected if connecting directly from the control surface. An ethernet connection from the control surface to...

Feature Chart – ProControl with MixBus

Here is a list of the button and functions of the ProControl with MixBus:

FaderPort 8/16 and Pro Tools compatibility

Pro Tools 2024.3 has permanently removed the M-Audio Keyboard option from Midi Peripherals. The Supercharged FaderPort 8/16 rely on this feature. Pro Tools 2023.12.1 is the last version that supports the M-Audio Keyboard.

Icon Doesn’t Appear In The Menu Bar

The V-Control Pro icon might not appear in the Mac OS menu bar if it is a startup item. It seems to be related to the iLok licensing on certain Mac OS versions. There is a simple workaround. 1. Open Mac OS System Settings.2. Select “Login Items”3. Remove V-Control Pro.4. Reboot the computer.5. Manually launch...

Logic Pro – control operates one-way

Some Logic Pro users experience an issue where Logic Pro stops updating the surface after using a fader or button on the surface. We have demonstrated the problem to Apple but they have not provided a fix. There is a workaround that works for most users. 1. Quit Logic Pro.2. Download and install V-COntrol Pro...